» Published on Fri, 06 Apr 2018 00:00:00 +0000

• Resolved

  The customer impact has been high response time on the API endpoint and issue on the service of captcha .

  » Updated Fri, 06 Apr 2018 08:30:00 +0000

• Update

  The issue for HAPEE module customers is found : a load-balancer had to be reloaded

  » Updated Fri, 06 Apr 2018 08:24:00 +0000

• Update

  The API servers are restarted . The service is restored for clients with all modules but HAPEE

  » Updated Fri, 06 Apr 2018 08:08:00 +0000

• Update

  The session database is fully reloaded . The service partly comes back but we still have high response time

  » Updated Fri, 06 Apr 2018 08:02:00 +0000

• Update

  Due to a malfunction on our session database in France region, we have had to restart this component

  » Updated Fri, 06 Apr 2018 08:00:00 +0000