» Published on Sun, 19 Jul 2026 07:50:00 +0000

• Resolved

  Issue has been fixed. Timeout rates are back to normal since 9:54 UTC.

  » Updated Sun, 19 Jul 2026 11:45:00 +0000

• Update

  Issue has been mitigated. Customers may have experienced an elevated timeouts rate between 07:45 UTC and 07:50 UTC and between 8:24 UTC and 9:42 UTC.

  » Updated Sun, 19 Jul 2026 09:45:00 +0000

• Investigating

  Some customers may experience timeouts on Account Protect POPs since 07:45 UTC. Bot Protect POPs are not impacted. The issue is under investigation.

  » Updated Sun, 19 Jul 2026 07:50:00 +0000