Dashboard Statistics delayed

» View Event Details | Created Fri, 15 Mar 2024 16:01:00 +0000

Resolved

The situation is resolved now. Remaining traffic from 16:30 to 18:35 UTC timeframe will be fully recovered in the next hours. Protection was fully operational.

Update

The situation is currently under control. We are actively catching up the lag, and we estimate the live data to be available in the dashboard again within the next 3 hours.

Investigating

Some customers may experience delays in the display of statistics on their dashboard since 15:15 UTC. We are working on catching up the lag. The protection is fully operational. No data will be lost.

Infrastructure planned maintenance.

» View Event Details | Created Tue, 19 Mar 2024 06:00:00 +0000

Dashboard Statistics delayed

» View Event Details | Created Thu, 28 Mar 2024 23:01:00 +0000

Resolved

Connectivity has been restored and the data is now being ingested again in the dashboard. Some customers may experience partial or unavailable data in the dashboard between 11:25PM CET 03/28 (10:25PM UTC) and 2:42AM CET 03/29 (1:42 UTC). Protection was operational during the incident.

In Progress

Due to a major fiber cut between two data centers, some customers may experience delays in the display of statistics on their dashboard. Our team is working with our hosting providers.