False positive increase

» View Event Details | Created Mon, 03 Mar 2025 11:38:00 +0000

Resolved

The root cause has been identified. Impact was from 11:20 to 11:45 UTC. A RCA is in progress and will be communicated to customers.

Resolved

The fix has been deployed at 11:45 UTC. We are investigating the root cause. Impact is now mitigated.

Investigating

Since 11:20 UTC , some customers may have experienced an increase in false positives. We are implementing a fix.

Infrastructure planned maintenance

» View Event Details | Created Mon, 24 Mar 2025 06:30:00 +0000

Resolved

Maintenance is over

Update

Maintenance is starting

Scheduled

We will perform maintenance on the database during the following scheduled maintenance window. Start Time: 2025-03-24 06:30:00 UTC End Time: 2025-03-24 06:45:00 UTC. Access to the dashboard will be impacted for 5 minutes during this timeframe. No impact on the protection.

False negative increase

» View Event Details | Created Wed, 26 Mar 2025 11:00:00 +0000

Resolved

The fix has been deployed at 12:25 UTC. Impact is now mitigated.

Investigating

Since 10:45 UTC, some customers may have experienced an increase in the false negative rates. Our team is investigating and working on fixing this issue.